Return & Refund Policy
Last updated: 03-11-2025
Thank you for choosing C Psychic Readings. We strive to provide you with intuitive and accurate readings and hope you are satisfied with your experience. This Return & Refund Policy outlines the conditions under which we will provide refunds or credits for services purchased through our website.
1. Services & Scope
Our services include online psychic readings, energy sessions, and related digital offerings. Because these are non-physical, time-based/intangible services, the rules for returns and refunds differ from those for physical goods.
Please read this policy carefully before booking or purchasing a service.
2. Cancellation & Rescheduling
If you need to cancel or reschedule a booking, please contact us at [insert email address] at least 24 hours before your scheduled session time. We will work with you to find a new slot.
Cancellations made less than 24 hours prior to the session may be subject to forfeiture of the payment, at our discretion.
For digital/recorded sessions or services that commence immediately upon purchase, cancellations may not be possible once the session has started or the product has been delivered.
3. Refund Eligibility
A refund may be provided only under the following conditions:
The service was not delivered as promised (e.g., technical failure on our side preventing the session).
You believe the service you received was significantly not as described, and you contact us within 7 days of the session or delivery, explaining the issue.
You did not access or download any digital deliverable (if applicable) in the case of a digital product.
If you do not meet the above conditions (for example: you’re simply dissatisfied with the reading, or changed your mind), we may offer store credit or a discounted follow-up session rather than a full refund.
4. Refund Process & Timing
If a refund is approved, we will process the refund to your original payment method, or alternatively issue a credit to your account at C Psychic Readings, at our discretion.
Refunds (or credits) will be issued within 5-10 business days after the refund request is approved.
The amount refunded will not include any non-refundable administrative or shipping (if any) costs already incurred (though shipping typically does not apply to our services).
We retain the right to refuse refunds if the request is submitted after the allowed timeframe or if the service was fully delivered and accessed.
5. Exchanges / Credits
Instead of a refund, we may offer the option to apply your payment as credit toward a future reading or service.
Credits are non-transferable, non-cash redeemable outside of C Psychic Readings, and must be used within 12 months of issue, unless we specify otherwise.
6. Non-Returnable Services & Exceptions
Any session that has commenced or been delivered in full (recording sent, link accessed, etc.) is considered to have been provided and is not eligible for a refund simply due to change of mind.
Digital recordings, downloadable files, or access to private sessions are non-returnable once access has been granted unless covered under the “Refund Eligibility” clause above.
If you lose access credentials, we will assist with access restoration, but this is not a basis for refund.
7. How to Request a Refund
To request a refund, please:
Email us at [insert email address] with subject line: Refund Request – [Your Name / Order #].
In your email provide: your full name, order number or date of session, reason for request, and any supporting evidence (e.g., failure to deliver, technical issues).
We will review your request and respond within 3 business days with our decision.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our business or applicable laws. When we do, we will post the updated version on our website and update the “Last updated” date above. We encourage you to check this policy each time you make a purchase.
9. Contact Us
If you have any questions about this Return & Refund Policy, please contact us at:
Email: cpsychic@peachpuff-gull-718375.hostingersite.com